Privacy Policy

Thank you for visiting our website and for your interest in our company. We take the protection and security of your personal data entrusted to us seriously and would like you to feel safe and comfortable when visiting our Internet pages and using our services.It is important to us that you know which personal data is collected when you make use of our offers and services and how we use them afterwards.

Purpose of data processing
Insofar as we process personal data, this is done for the purposes stated in this data protection declaration.

Processing of personal data

Visit our website
We collect and store the IP address assigned to your computer in order to transmit the contents of our website accessed by you to your computer (e.g. texts, images and files made available for download, etc.) (cf. Art. 6 para. 1 lit. b GDPR). We also process this data to identify and track abuse. In this respect, the legal basis is Art. 6 para. 1 lit. f GDPR. Our legitimate interest in data processing is to ensure the proper functioning of our website and the transactions carried out on it.

If we process your data as described above for the purpose of providing the functions of our website, you are contractually obliged to make this data available to us.

When you access this website, the following data is stored in a log file:


  • browser type and browser version
  • operating system used
  • Referrer URL
  • host name of the accessing computer
  • Time of the server request
  • IP address

The log file is automatically deleted after 30 days.

Other purposes
Personal data is also processed if you provide it to us of your own accord, for example as part of an enquiry or booking or when ordering information material or a newsletter. The legal basis in this respect is Art. 6 para. 1 lit. b GDPR. The data processed by us include customer data, employee data and data from suppliers insofar as this is necessary for the purposes specified in this data protection declaration.

If we process your data as described above for the purpose of receiving and processing your respective inquiry, booking or (newsletter) order, you are contractually obliged to provide us with this data. Without these data we are not in a position to carry out an appropriate processing.

If you have consented to the processing of personal data (cf. Art. 6 para. 1 lit. a GDPR), you can revoke your consent at any time without affecting the legality of the processing carried out on the basis of the consent until revocation.

Passing on to third parties
Information may therefore also be processed by other companies, but only to the extent that this is necessary for the purposes stated in this data protection declaration or the other company acts as a service provider / contract processor bound by instructions.

We use service providers who process data on our behalf (e.g. support in processing customer inquiries). In the cases described here, the information is passed on to these third parties to enable further processing. External service providers are carefully selected and regularly reviewed by us to ensure that your privacy is protected.

The service providers are instruction-bound service providers / contract processors and are accordingly obliged by us, among other things, to treat your data exclusively in accordance with our instructions and the applicable data protection laws. In particular, you are obliged to treat your data strictly confidential and you are also prohibited from processing the data for purposes other than those agreed.

The transfer of data to contractors is based on Art. 28 para. 1 GDPR.

We also do not sell your data to third parties, nor do we market it elsewhere.

In addition, your personal data will be forwarded without your express consent to the law enforcement authorities and, if necessary, to injured third parties if it is necessary to clarify an illegal use of our services or for legal prosecution. However, this only happens if there are concrete indications of illegal or abusive behaviour. A disclosure may also take place if this serves to enforce terms of use or other agreements. We are also legally obliged to provide information to certain public authorities upon request.

The disclosure of this data is based on our legitimate interest in combating abuse, prosecuting criminal offences and securing, asserting and enforcing claims, provided that your rights and interests in the protection of your personal data do not outweigh Art. 6 para. 1 lit. f GDPR.

Planned data transmission to third countries
A transfer to third countries is currently not planned, otherwise the corresponding legal requirements will be created. In particular, you will be informed about the respective recipients or categories of recipients in accordance with legal requirements.

Some of the Internet pages use so-called cookies. Cookies do not cause any damage to your computer and do not contain any viruses. Cookies serve to make our website more user-friendly, effective and secure. Cookies are small text files that are stored on your computer and saved by your browser.

Most of the cookies we use are so-called “session cookies”. They are automatically deleted at the end of your visit. Other cookies remain stored on your terminal until you delete them. These cookies enable us to recognize your browser the next time you visit our website.

You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or generally and activate the automatic deletion of cookies when closing the browser. When cookies are deactivated, the functionality of this website may be limited.

Cookies, which are necessary to carry out the electronic communication process or to provide certain functions desired by you (e.g. shopping basket function), are stored on the basis of Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in the storage of cookies for technically error-free and optimized provision of his services. As far as other cookies (e.g. cookies for the analysis of your surfing behaviour) are stored, these will be treated separately in this data protection declaration.

We do not use tracking tools on our website

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Google Web Fonts

This site uses so-called web fonts provided by Google to uniformly display fonts. When you call up a page, your browser loads the required Web fonts into your browser cache to display texts and fonts correctly. To do this, the browser you are using must connect to Google’s servers. This gives Google knowledge that our website has been accessed via your IP address. The use of Google Web Fonts is in the interest of a uniform and appealing presentation of our online offers. This represents a legitimate interest within the meaning of Art. 6 para. 1 lit. f DSGVO. If your browser does not support web fonts, a default font is used by your computer. Further information about Google Web Fonts can be found at and in Google’s privacy policy:

Google Maps
This page uses the map service Google Maps via an API. The provider is Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. To use the functions of Google Maps it is necessary to save your IP address. This information is usually transferred to a Google server in the USA and stored there. The provider of this site has no influence on this data transmission. The use of Google Maps is in the interest of an appealing representation of our online offers and at an easy findability of the places indicated by us on the website. This represents a legitimate interest within the meaning of Art. 6 para. 1 lit. f DSGVO.You can find more information on the handling of user data in Google’s data protection declaration:

SSL or TLS encryption
This site uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as orders or requests that you send to us as the site operator. You can recognize an encrypted connection by the fact that the address line of the browser changes from “http://” to “https://” and by the lock symbol in your browser line. If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

Links to websites of other providers
Our website may contain links to websites of other providers. We would like to point out that this data protection declaration applies exclusively to this website. We have no influence on and do not control that other providers comply with the applicable data protection regulations.

Protection of minors
Children and persons under the age of 18 should not transmit any personal data to us without the consent of their parents or legal guardians. We do not request personal data from children, do not collect them and do not pass them on to third parties.

Standard periods for the deletion of data
The legislator has enacted various retention periods and obligations. After expiry of these periods, the corresponding data is routinely deleted. If data is not affected by this, it will be deleted or made anonymous when the purposes stated in this data protection declaration cease to apply. If this data protection declaration does not contain any other, deviating regulations regarding the storage of data, the data collected by us will be stored by us for as long as they are necessary for the above-mentioned purposes for which they were collected.

Other data uses and data deletion
Further processing or use of your personal data will generally only take place if permitted by law or if you have consented to data processing or use. In the event of further processing for purposes other than those for which the data were originally collected, we will inform you of these other purposes prior to further processing and provide you with further relevant information.

Misuse detection and prosecution
Information for the detection and prosecution of misuse, in particular your IP address, will be kept available for a maximum of 7 days. The legal basis in this respect is Art. 6 para. 1 lit. f GDPR. Our legitimate interest in the retention of data for 7 days is to ensure the proper functioning of our website and the transactions conducted over it, and to be able to ward off cyber attacks and the like. We may use anonymous usage information to design our website to meet your needs.

Rights relating to the processing of personal data

Right to information
You have the right to request information from us at any time about the personal data we have processed concerning you within the scope of Art. 15 GDPR. You can submit an application by post or e-mail to the addresses below.

Right to correct inaccurate data
You have the right to request us to correct any personal data concerning you immediately if it is inaccurate (Art. 16 GDPR). Please contact the addresses given below.

Right to cancellation
You have a right to immediate deletion (“right to be forgotten”) of the personal data concerning you if there are legal reasons in accordance with Art. 17 GDPR. These are for example when the personal data are no longer necessary for the purposes for which they were originally processed or when you have withdrawn your consent and there is no other legal basis for the processing; the data subject objects to the processing (and there are no overriding grounds for processing – this does not apply to objections against direct marketing). To exercise your above right, please contact the addresses given below.

Right to limitation of processing
You have a right to have processing restricted if the conditions are met and in accordance with Art. 18 GDPR. Accordingly, the restriction of processing may be necessary in particular if the processing is unlawful and the data subject refuses to delete the personal data and instead requests the restriction of the use of the personal data or the data subject has lodged an objection to the processing pursuant to Art. 21 para. 1 GDPR, as long as it is not yet clear whether our legitimate reasons outweigh theirs. To exercise your above right, please contact the addresses given below.

Right to data transferability
You have a right to data transferability in accordance with Art. 20 GDPR. You have the right to receive the data concerning you that you have provided to us in a common, structured and machine-readable format and to transfer this data to another person responsible, such as another service provider. The prerequisite for this is that the processing is based on a consent or a contract and is carried out using automated procedures. To exercise your above right, please contact the addresses given below.

Right of objection
For reasons arising from your particular situation, you have the right to object at any time to the processing of personal data concerning you, which is carried out, inter alia, on the basis of Art. 6 para. 1 lit. e or f GDPR, in accordance with Art. 21 GDPR. We will stop processing your personal data unless we can prove compelling reasons for processing that outweigh your interests, rights and freedoms, or the processing serves to assert, exercise or defend legal claims. To exercise your above right, please contact the addresses given below.

Right of appeal to a supervisory authority
If you believe that the processing of personal data concerning you by us is inadmissible, you have the right to complain to the supervisory authority responsible for us, which you can contact as follows:

The Hessian Data Protection Commissioner
PO Box 31 63
65021 Wiesbaden
phone: +49 (0) 611/1408-0

Please understand that we can only handle complaints to Mitsubishi Polyester Film GmbH, which are addressed in writing to the email address Thank you.

Data protection officer
If you have any further questions regarding the processing of your personal data, you can directly contact our data protection officer, who is also available in the event of requests for information, applications or complaints:

Data Protection Officer of Mitsubishi Polyester Film GmbH
Kasteler Strasse 45
65203 Wiesbaden

Contact details of the responsible person:
Mitsubishi Polyester Film GmbH
KastelerStrasse 45
65203 Wiesbaden
phone: 0049 611 962-03

Changes to this Privacy Policy
The further development of the Internet and our website may also have an impact on our data protection declaration. We reserve the right to change this data protection declaration in the future. If we use your personal information in a manner different from that stated here at the time of collection, we will attempt to notify you by e-mail using the most recently disclosed information. If notification is not possible, we will not use your personal information in a new way. In any case, a message to this effect will be made available through a highlighted announcement on the web pages.

Status: May 2018

Further up-to-date information on data protection can be found here.